FAQs

Is Zayelle jewellery anti-tarnish?

Yes, our jewellery is made with stainless steel and anti-tarnish finishing for long-lasting shine.

Can I wear it daily?

Yes, Zayelle pieces are lightweight, comfortable, and made for everyday wear.

Is it safe for sensitive skin?

Our jewellery is made with stainless steel, which is generally skin-friendly. If you have extreme sensitivity, avoid wearing it for long hours at first.

Can I wear it in water?

It is water-resistant, but we recommend avoiding showering, swimming, perfumes, and harsh chemicals to keep the shine fresh.

Will the gold color fade?

With proper care, the shine lasts longer. Avoid moisture, perfume, and rough use.

How should I store it?

Keep it in a dry place and store pieces separately to avoid scratches.

Do you offer Cash on Delivery?

Yes, Cash on Delivery is available across Pakistan.

How long does delivery take?

Delivery usually takes 3–5 working days after order confirmation.

Can I return or exchange?

Yes, within 14 days if the item is unused, unworn, and in original packaging.

What if I receive a damaged item?

Contact us within 24 hours with clear photos or video, and our team will help you.

Is Zayelle woman-owned?

Yes, Zayelle is a woman-owned jewellery brand made for women who love elegant everyday pieces.